Location: Richmond, BC — Full-time IT Systems Analyst — Posted: Mar 17, 2026 — Salary: $55,000 - $70,000 yearly.

Responsibilities

Resolve and respond to Help Desk tickets in a timely manner to ensure smooth operation of our IT infrastructure, including hardware, software, networks, systems, servers, etc.

Conduct various day-to-day activities, including new hire setup, changes, and terminations in company-wide systems.

Investigate errors and issues to identify root cause and resolve them; escalated as required.

Administer on-premises Windows Server and cloud infrastructure (e.g. Microsoft 365).

Assist with deployment and implementation of new hardware, software, and systems.

Help design and implement new IT projects and integrations, and build documentation.

Education & Experience

Diploma or degree in Computer Science, Information Technology, or related field.

Previous experience in Help Desk, IT S...