Drive IT efficiency as an IT Technician - GxP Operations Support at KuriosIT in Montreal. This role offers hands-on technical support within a regulated manufacturing environment.

In this position, you will provide essential first-line support for user needs and computerized systems operating under stringent compliance standards. Responsibilities include managing incidents, administering user accounts, and ensuring all maintenance tasks adhere to requirements. Your proactive documentation and attention to detail will be paramount in this compliance-focused setting.

Key Responsibilities:
• Effectively manage support tickets in line with procedures
• Administer user accounts and handle password resets
• Maintain CMDB and IT infrastructure inventory
• Conduct preventive maintenance on user devices
• Troubleshoot and support manufacturing operation devices

Requirements:
• At least 5 years in Windows administration