Overview

We are seeking a dedicated and detail-oriented WCB Advisor to join our team for a 12 month contract. This role is pivotal in providing support to our clients and navigating the complexities of Workers' Compensation Board (WCB) policies and legislation, nationally. The successful candidate will possess strong organizational skills, the ability to maintain accurate and detailed records, excellent phone etiquette, and a background in customer support. As a WCB Advisor, you will be the first point of contact for clients, ensuring they receive the guidance and assistance they need.

Responsibilities

• Acting as a direct contact and resource person concerning workers’ compensation claims management issues for client contacts.
• Consulting with clients on their rights and responsibilities in accordance with provincial workers’ compensation legislation, policies and procedures.
• Managing workplace injury claims and the return to work pro...