Elevate your career at JD Sports as a Tier 2 IT Support Specialist, specializing in advanced technical assistance and IT operations. This role focuses on delivering efficient solutions in a vibrant retail setting.

As an IT Support Specialist, you'll act as an escalation point for complex issues, assist with endpoint management, and collaborate with teams to maintain IT infrastructure. Your ability to manage service requests effectively while troubleshooting diverse IT challenges will empower retail and office environments.

Key Responsibilities:
• Troubleshoot complex issues for hardware and software
• Manage support tickets to ensure timely resolutions
• Support VPN and remote access connectivity
• Collaborate with teams on IT projects and documentation
• Maintain IT asset management and inventory

Requirements:
• 2–3 years of IT support or similar experience
• Completion of High School Diploma; IT educatio...