Summary of Duties

The Fleet Quality Coordinator & Data Analyst reports to the Fleet Manager and is responsible for fleet continuous improvement initiatives, performance measurement, and quality management. The coordinator specializes in administrative, analytical, and technical work related to the identification, evaluation, prioritization, and implementation of strategic initiatives that drive efficiencies across the fleet, including green technologies, vehicle maintenance scheduling, and operational process reviews.

General Duties

• Lead and support the development, implementation, and management of a fleet-wide process improvement program, providing insight and guidance.
• Develop, implement, and update performance metrics for all fleet services operational support areas.
• Carry out continuous improvement strategies to enhance service delivery effectiveness and efficiency.
• Use statistical analysis to identify performance tren...