Shape your future with Convoy Supply as a Customer Service Specialist based in Kelowna. This role emphasizes customer support, order processing, and product education.
Convoy Supply is expanding and seeking enthusiastic candidates for our Kelowna location at 125 Adams Road. If you possess customer service experience in construction or building supply, this could be a fulfilling position for you. Our focus on safety and teamwork enhances our work culture.
Key Responsibilities:
• Handle customer orders, quotes, and returns efficiently
• Coordinate with operations team for deliveries and pickups
• Educate customers on products and their applications
• Generate and confirm orders with suppliers
• Participate in inventory checks of warehouse materials
Requirements:
• Experience in customer service for building supply/construction sectors
• Strong problem-solving capabilities in a dynamic setting
• Exceptional written and verbal communication skills
• Orga...