The Senior Account Manager will lead the end-to-end strategy for a portfolio of SMB and Mid-Market clients at Blip, driving sustainable growth, retention, and revenue maximization. This role acts as a trusted strategic partner , identifying expansion opportunities, influencing client decision-making, and aligning commercial initiatives with both client and company business objectives.
Key Responsibilities - Manage a portfolio of 20 to 40 key accounts , focusing on growth, profitability, and retention.
- Define and execute advanced account strategies , with a mid- to long-term perspective.
- Identify, develop, and close upselling, cross-selling, and expansion opportunities within the assigned accounts.
- Build strong relationships with senior stakeholders and decision-makers on the client side.
- Lead complex negotiations , including renewals, contract expansions, and strategic agr...