Department: Key Accounts / National Accounts

Role Summary

The Key Accounts Invoicing Administrator is responsible for the timely and accurate submission of invoices for key accounts clients through client‑specific portals and automated systems. This role plays a critical part in ensuring invoices are submitted correctly, exceptions are identified quickly, and failed submissions are resolved to support cash flow and client compliance.

Key Responsibilities

• Submit invoices through client portals and systems (e.g., Oracle-based portals, BGIS platforms, RPA/Bot workflows)
• Monitor daily invoice submission reports (automation/bot outputs)
• Identify, investigate, and resolve failed invoice submissions
• Perform manual invoice submissions when automation fails
• Communicate invoice exceptions to:
  • Accounts Receivable
  • Account Specialists
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