About This Opportunity
Step into a pivotal role as a Keyholder Lead Product Advisor at Rocky, combining leadership with a passion for nature. Enhance customer and employee experiences while driving retail success.
As a Lead Product Advisor, you will supervise day-to-day store operations, ensuring alignment with Rocky's values and customer service standards. This role emphasizes developing team members, resolving customer issues, and maintaining a welcoming shopping atmosphere. Your contributions will directly impact store metrics and foster an inclusive environment for both staff and customers.
Key Responsibilities:
• Lead by example in customer service and sales
• Support team training and development efforts
• Address customer feedback and foster improvements
• Participate in inventory and quality assurance processes
• Strive to meet performance and revenue goals
Requirements:
• Desire to lead within a retail environment
• Str...