Job Summary

We are seeking an experienced L2 Support Engineer with a strong background in Windows Server
administration and Azure cloud services. The role involves providing second-line technical support,
incident resolution, and infrastructure operations for a hybrid IT environment.

Key Responsibilities

• Provide L2 support for Windows Server (all available from 2000- Latest) and client
environments
• Troubleshoot and provide technical analysis concerning operating system, hardware,
network & storage related issues on windows servers and application performance issues to
resolution
• Troubleshoot and resolve incidents related to Azure VMs, storage, networking, and resource
access
• Work on Azure related issues and troubleshoot/resolve as required
o Provisioning, configuring, and monitoring Azure virtual machines, storage accounts,
and networking components.
o Oversee Azure Compute Services, including Virtual Machines, App ...