Be a key player in State Street as a Lead Client Engagement Manager. Use your expertise in relationship management to foster strong connections and drive client satisfaction across services.
This role focuses on leading the Relationship Management team and engaging with institutional clients to identify their needs and provide tailored solutions. Your 15+ years of experience in financial services will be essential in developing and executing strategies that enhance service delivery and promote growth. Collaborate closely with sales and operations teams to create unified client experiences.
Key Responsibilities:
• Strengthen C-suite level client relationships
• Develop and execute cross-sell strategies for enhancement
• Monitor and enhance service satisfaction metrics
• Coordinate cross-functional team efforts for client solutions
• Manage client contracts and ensure service delivery
Requirements:
• 15+ years in total work experience preferred
• 8-10 years ...