Become a key player in transforming dealership operations as a Lead Consultant for Express Lane training. Drive impactful training sessions and coaching initiatives that elevate service excellence.
This term contract role requires a high-level commitment to training and coaching staff at assigned dealerships. Your expertise in Express Service Programs combined with strong communication and documentation skills will help foster an environment of growth and compliance. Frequent interaction with dealership management will facilitate enhanced program performance and customer experience.
Key Responsibilities:
• Deliver targeted on-site training and follow-up coaching
• Guide implementation of factory-compliant Express Lane functions
• Generate actionable plans reviewed with upper management
• Evaluate performance metrics and reporting systems
• Maintain records of dealership training and progress
Requirements:
• At least 5 years of OEM Dealer or equivalent experie...