About the position

This position is part of a 24/7 service. The normal work schedules are 8:00 AM to 4:00 PM (Day), 4:00 PM to midnight (Evening) and midnight to 8:00 AM (Night) and consist of 5 consecutive days (including Saturday and Sunday). The standard shift will be Thursday through Monday, from midnight to 8:00 AM; however, shifts may need to be adjusted to include day/evening hours based on operational requirements.

Position purpose

Outside regular operating hours, and in collaboration with their immediate supervisor, coordinates the delivery of high‑quality information services for all service points within the residence facilities. Supervises the work of information agents and ensures outstanding service for the entire current and prospective student population, the university community, and the general public by deploying the necessary means to maximize the use of available resources. Contributes to revenue generation through the promotion of...