Elevate your management career with SCI Lease Corp as the Manager of Default Resolution. Guide teams focused on customer-oriented resolutions for defaulted accounts.
As a key player in the Auto Financial Services sector, you will lead the Insurance Default Management and Collections & Recovery teams. Your role involves developing innovative strategies for managing and resolving defaults while enhancing customer experience and ensuring compliance with industry standards. Drive continuous improvement initiatives by analyzing data and stakeholder engagement.
Key Responsibilities:
• Develop and mentor high-performing default resolution teams
• Oversee complete workflows from delinquency to recovery
• Resolve escalations and strategize on complex accounts
• Enhance results through expert knowledge of best practices
• Maintain up-to-date training material and business controls
Requirements:
• 3+ years in leadership roles with team oversight
• 5+ years in collect...