4-5 month contract position with a local authority Summary This is a 4-5 month contract position with a local authority, focused on delivering a customer-centric housing options and homelessness prevention service under the No Wrong Door (NWD) programme. The role is pivotal in supporting customers through a holistic, solution-focused approach, aiding them in exploring and securing suitable housing options while addressing broader support needs such as employment, childcare, and financial stability. Responsibilities Conduct comprehensive housing options interviews to assess customer needs and prevent homelessness. Provide clear, high-quality advice on housing options to enable informed decision-making. Work proactively to prevent homelessness through early intervention and practical support. Assist customers in accessing private rented sector accommodation where appropriate. Manage housing enquiries and cases efficiently, ensuring targets and deadlines are met. Assess eligibility, homel...