Lead Solution Architect - Salesforce

Waterloo - Hybrid Working
Full Time
Permanent
Grade 5

The Lead Salesforce Architect will be responsible for leading the solution architecture and owning the technology roadmaps for our business‑critical Salesforce platforms. They will evaluate our business needs alongside chosen implementation partners and identify how Salesforce technology can deliver those needs. They will design solutions ensuring performance, usability, and scalable configuration that meets business needs across B2C and B2B teams.

This role will help us scale our platforms and processes as our usage of Salesforce continues to grow. You’ll support our users to understand and realize the potential of the Salesforce products we use – Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud and Data360.

The successful candidate shall demonstrate evidence of strong stakeholder management skills, be well versed in supporting a tea...