Join CBRE as an Account Operations Manager and take charge of driving safety and operational excellence across facilities in southern Alberta. Inspire your team while meeting and exceeding service expectations.
As a crucial leader in this role, you will be responsible for formal supervision, training, and evaluating the performance of staff. Your duties will include managing daily activities, ensuring compliance with safety regulations, and tracking the effectiveness of service delivery. You will also mentor employees and establish work schedules, while maintaining customer satisfaction and operational integrity.
Key Responsibilities:
• Supervise and develop staff through coaching and evaluations
• Coordinate daily operations and assign tasks effectively
• Monitor vendor performance and service level agreements
• Conduct inspections and resolve client account concerns
• Assist in creating operational service delivery playbooks
Requirements:
• Experience in op...