Become a key part of customer satisfaction as a Customer Advisor at Lee Valley in Ottawa, ON. This full-time role focuses on transactions and assisting customers with their inquiries.
In this permanent position, you'll provide high-quality support to customers regarding their orders, handle general product inquiries, and engage with clients to ensure their needs are met. Your previous experience in retail will help you thrive in this supportive work environment, contributing to Lee Valley's mission of renowned customer service.
Key Responsibilities:
• Process payment transactions and handle cash accurately
• Place customer items on hold per standard procedures
• Look up and manage customer numbers in relevant systems
• Process returns and exchanges while maintaining organization
• Support filling customer orders, ensuring all safety sheets are completed
Requirements:
• 1 to 2 years of relevant retail experience
• Experience in skilled trades such as garden...