Job Title: Level 2 / Level 3 IT Support Technician

Engagement: Fully remote

Salary: $1,500 to $2,000 USD per month depending on level and experience

Language Requirement: Must have English C1+ or Native

Equipment: Must have your own laptop, office setting+ high-speed internet, Must have 2 monitors

Position Overview

We are seeking a highly capable Level 2 / Level 3 IT Support Technician to provide advanced technical support across hardware, software, network connectivity, and end-user systems. This role is ideal for a hands‑on IT professional with strong troubleshooting skills, solid experience supporting Windows and Mac environments, and the ability to resolve complex technical issues efficiently.

The ideal candidate is proactive, detail-oriented, customer-focused, and comfortable working both independently and collaboratively in a fast‑paced support environment.

Key Respons...