AKITU ONE is a state-of-the-art cloud-based software developed in Canada through a collaboration between dentists and software developers. This innovative software aims to address the growing and evolving needs of the dental industry in North America. By integrating the expertise of professionals from both fields, AKITU ONE offers a modern solution that enhances the day-to-day operations of dental practices. About the Role

We’re looking for a dedicated and experienced Level 3 Software Technical Support professional to join our team in Oakville, ON. This full-time hybrid position combines remote flexibility with the opportunity to mentor and strengthen our Support Team. In this position, you will lead by example—becoming an expert in Akitu One and ensuring our clients receive an exceptional customer service experience. You will act as a senior escalation point, mentor team members, and collaborate cross-functionally to continuously enhance our support operations. Key Responsibi...