Job DetailsTitle: Retail Service Agent (LM051)Type: Full timeLocation: Jose Lopez Portillo s/n San Francisco Coacalco ***** Coacalco de Berriozábal, MEX MexicoResponsibilitiesInvolves the completion of administrative tasks and coordination relating to the front‐line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service.
While operational tasks may be part of these roles, the majority of time is spent on office‐based activities.Perform a variety of over‐the‐counter customer service, administrative and clerical duties requiring direct and indirect customer interface.Assist customers by tracing packages, answering questions regarding FedEx products and services, and providing over‐the‐counter and telephone service.Check packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compli...