Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or senior levels of these positions may:
• Handle escalated or more complex issues,
• Coordinate team activities or those of agency contract staff,
• Support supervisor or manager activities,
• Support the design, review and implementation of processes and procedure

General job description:
Under limited supervision performs the following activities:
• Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders.
• Maintains customs documentation well organized and properly filed.
• Distributes relevant customs paperwork to appropriate FedE...