A logistics firm is seeking a Customer Care Operations Lead to manage daily back-office customer service operations. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in customer support supervision. Responsibilities include ensuring timely responses to inquiries, providing coaching to staff, and generating performance reports. This role is on-site in Binan, Laguna, and offers a competitive salary and benefits like HMO, 13th Month Pay, and sick leave.
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