Summary The Logistics Specialist (LS) manages transactional activities related to accounts and collaborates closely with transportation providers (Carriers) and internal support teams to identify opportunities for process improvement.
The LS serves as the primary point of contact for daily transactional operations and assumes customer service responsibilities outside of regular business hours.
The LS will contribute significantly to achieving ProTrans objectives by supporting the identification, analysis, and development of supply chain solutions aimed at enhancing the customer experience.
Shift
Sunday to Wednesday 3:00 PM – 3:00 AM
ESSENTIAL DUTIES AND RESPONSIBILITIES
Communicate with carriers to confirm pickups and deliveries, address exceptions, and perform check calls within ProTrans' TMS system.
Coordinate with the Border Crossing team to ensure smooth border crossings and inform customers of any deviations related to customs procedures.
Arrange...