At Viva, we look for passionate individuals who truly love what they do.
Now is the perfect time to join our team!
Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide.
We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety.
**Your responsibilities will include**:
- Build the operational risk framework for the loyalty program
- Design and implement preventive and detective fraud controls
- Manage and track fraud incidents through resolution
- Serve as the liaison with the Second and Third Lines of Defense
- Translate operational risks into business decisions with documented trade-offs
- Operate and continuously improve the program's GRC tools
- 4-7 years of experience in operational ris...