**Company Description**Upwork is the world's largest marketplace and we support businesses connecting them with Independent talent from all across the globe.One of our clients; an American multinational technology company, is in search of an **M365 Technical Advisor.
**In this role, you'll provide technical solutions to customers who are in the (paid) Microsoft Business Assist support program and additionally provide technical advice to the same customers and help them get the most out of their Microsoft 365 subscriptions.
**Job Description** In this role, you will**:- Use the troubleshooting knowledge and tools required to fix customer issue- Approach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload usage and to increasing the number of licenses and workloads consumed by the Small Business.
- Provide step by step guidance and assistance to t...