Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process. TCS is seeking skilled professionals to join our team as an Major Incident Manager.
Responsibilities: Drive major incident management for P1/P2: open and facilitate the incident bridge, confirm scope/impact, assign roles, and maintain an execution cadence until restoration.
Act as the central point of contact for incident communications: send initial notifications, provide agreed cadence updates, and coordinate stakeholder messaging through resolution and closure.
Ensure...