Join as an Arena Manager at Northumberland, where you'll oversee operations for the season. Manage ice rentals, staff, and guest relations to create a successful arena experience.
We are looking for an experienced Manager to lead the Northumberland Arena. You will supervise daily operations, manage ice booking processes, and train staff while ensuring compliance with health and safety regulations. Strong leadership and customer service skills are essential for addressing guest complaints and facilitating a fully booked ice rental season.
Key Responsibilities:
• Supervise all aspects of daily arena operations
• Handle bookings and rescheduling of ice rentals
• Lead and motivate team members for success
• Manage guest relations with effective complaint resolution
• Ensure adherence to safety regulations for all
Requirements:
• Knowledge of arena operations and ice sports is a plus
• Proven management experience in customer-focused environments
• Strong ...