Your Gateway to Student Success
Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology?
Do you have previous experience driving renewal and upsell sales motions for existing accounts?
Are you motivated by uncapped commissions?
If yes, we are looking for you.About the Role:As theManager, Account Specialist, you will lead a team responsible for driving renewals and commercial execution across a portfolio of customers.This role combines leadership, operational excellence, and strategic oversight to ensure retention, accurate forecasting, and incremental growth through upsell and cross-sell opportunities.You'll partner closely with Customer Success, Sales, Finance, and Legal to deliver a seamless renewal experience and maintain commercial accuracy.The Retention/ Manager Account Specialist leads people managers/ supervisors who lead individual contributors in a Client Management/Customer Retention team accountable for nurt...