Work Location: Toronto, Ontario, Canada

Hours: 37.5

Responsibilities

• Lead a team of professionals and supervisors to achieve business/operational objectives, maintain effective day-to-day operations, and deliver quality service and transaction processing consistent with business objectives.
• Provide guidance and direction to team members within own area of specialization and focus.
• Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists.
• Monitor service, productivity and assess efficiency levels within own function and implement continuous improvements.
• Conduct investigations in the capacity of a working lead where cases have been specifically assigned, ensuring proper analysis and investigation standards are followed.
• Prepare applicable documents based on criminal and/or non-criminal proceedings.
• Collaborate with counterparts from other institutions and/o...