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Manager – Customer Technical Services & Validation

Student-Friendly Entry-Level
Company

ValGenesis

Location

toronto, Canada

Posted

May 30, 2026

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About This Opportunity

Overview

ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle.

Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences:

Responsibilities

  • Hands-On Technical & System Ownership
  • Maintain a working, practical understanding of the ValGenesis platform, including core workflows, configurations, and common customer use cases
  • Understand why customers use the system, how it supports compliance, audit readiness, and operational efficiency in regulated environments
  • Actively assist the team with complex investigations, roadblocks, and showstoppers, especially when standard troubleshooting paths are insufficient
  • V...