Job Description

o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.
o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts
o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
o Represent the organization in front of legal/ s...