About This Opportunity
Shape the future of claims management as the Manager for Auto Claims at Definity in Mississauga, ON. You’ll lead a team focused on performance, client satisfaction, and continuous improvement.
In this pivotal role, you will ensure the effective adjudication of auto accident claims while driving a culture of development and success. With a minimum of five years in leadership within claims, you will guide your team's progress towards achieving exceptional service standards and operational goals.
Key Responsibilities:
• Motivate and develop high-performing claims teams
• Support team leads to exceed processing targets
• Identify and implement process enhancements
• Monitor claims file standards and corporate compliance
• Facilitate regular reporting to the Director
Requirements:
• 5+ years of claims leadership experience
• University or college diploma, or CIP designation
• Advanced knowledge of auto claims processes
• Excellent analytical and conflict ...