Drive innovation in customer engagement as the Sales Strategy and Insights Manager! Focus on enabling Sales teams with critical Customer 360 Insights.
As a leader in the Global Prospect to Cash Innovation team, you will integrate contact data and analytics to advance the customer lifecycle journey. Collaborate with Sales Leadership and Post-Sales teams to enhance retention and customer satisfaction. This role combines strategy, execution, and stakeholder collaboration to create impactful insights for sellers.
Key Responsibilities:
• Analyze lifecycle trends to discover engagement opportunities
• Consult on customer insight optimization initiatives
• Partner on creating scalable solutions for unified data access
• Advocate for seller needs in enterprise-wide projects
• Facilitate seamless transitions between Sales and Post-Sales processes
Requirements:
• 6+ years in Revenue Operations or Sales Strategy
• Strong knowledge of customer lifecycle and journey st...