Manager, Insights & Intelligence Hub Operations

The Manager, I&I Hub Operations is an operational leader within the I&I Hub and is responsible for best‑in‑class service delivery and people management. The I&I Hub Manager will lead and inspire an I&I delivery Hub team supporting a portfolio of clients and collaborate with I&I colleagues within I&I Partners and Data Strategy to implement new approaches and best practices. The Manager, I&I Hub Operations plays a critical role ensuring effective delivery of I&I output across the hub teams and alignment with broader I&I objectives.

Stakeholders

Reports to – Senior Manager, I&I Hub Operations

This role is hybrid if based in Monterrey working 1 day per week at our AMS Monterrey office.

Key Accountabilities

What you’ll do:

Service Innovation / Evolution

• Regional I&I Hub Strategy Support – provide operational insight around I&I Hub delivery to support Regional I...