Drive excellence in airport operations as the Manager of Programs Delivery & Operations for Airport Service Quality at Airports Council International in Montreal. Focus on team engagement and project management to elevate passenger satisfaction.
Your leadership will ensure the smooth operation of ASQ programs, balancing timelines and budgets while maintaining a commitment to exceptional client service. This role demands a detail-oriented approach, fostering a culture of continuous improvement among your team.
Key Responsibilities:
• Lead a dedicated team and support professional growth
• Manage and prioritize operational tasks efficiently
• Cultivate strong relationships with key stakeholders
• Identify roadblocks and enhance operational processes
• Communicate effectively at meetings and webinars
Requirements:
• Bachelor’s degree in relevant discipline
• 7-8 years of experience in project management
• Proven leadership and mentoring capabilities
• S...