Manager, Global Business Systems (Service Delivery)

Location: Vaughan, ON

Work Model: Hybrid. (3 days a week onsite)

Employment Type: Full-Time

We’re looking for a Manager, Global Business Systems (Service Delivery) to lead a high-impact team of IT Project Leads and Business Analysts supporting enterprise business applications. This is a leadership role for someone who enjoys balancing strategy, delivery, and people leadership while working closely with business partners across the organization.

You’ll be responsible for ensuring projects and services are delivered efficiently, reliably, and with measurable business value. You’ll also play a key role in evolving project governance, improving service performance, and driving continuous improvement across business systems.

What You’ll Be Doing

Lead & Develop the Team

• Lead, coach, and su...