Manager QC and Training - iGaming Sector

About the job Manager QC and Training - iGaming Sector

Grow-Talent.com is working with a leading B2B solution provider who are looking to recruit a Manager QC and Training for their offices in Bogota, Colombia.

Position: Manager QC and Training

Location: Bogota, Colombia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Lead QC and Training departments, assigning tasks and guiding review processes for continuous improvement
• Ensure activities meet regulatory standards, evaluate program effectiveness, and identify areas for improvement
• Align team activities with KPIs, reduce defects through training and QC monitoring
• Develop and implement quality processes, analyze trends, and drive service improvements
• Manage performance, feedback, and budget for QC and Training staff, ensuring compliance with standards
• Approve reports, ...