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Manager, Service Delivery Transformation (R02131)

Student-Friendly Entry-Level
Company

Region of Waterloo

Location

southwestern ontario, Canada

Posted

June 06, 2026

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About This Opportunity

Manager, Service Delivery Transformation (R02131)

Job Number: 4375

Job Type: Full-Time

Vacancy Reason: Backfill

Location: 150 Frederick St - Regional Admin Headquarters

Job Category: Information Technology

Number of Positions: 1

Department: Information Technology Services

Division: Corporate Services

Hours of Work: 35

Work Schedule: Monday to Friday, 8:30am to 4:30pm. This position works a minimum of 3 days in office, and 2 days at home or as per operational needs.

Union: Management/Management Support

Grade: Management/Management Support Grade 08

Salary Range: $114,860.20 - $143,579.80 annually

The Role

Drives a large‑scale, multi–business unit strategy and program to modernize how work is done at the Region. Drives the strategy to rethink and redesign re...