Begin your managerial career at TD Bank as a Customer Experience Manager Trainee in Laval, Quebec. Lead a team focused on creating outstanding customer experiences across banking services.
This role will see you guide employees to foster customer satisfaction and handle complex operational tasks effectively. You'll mentor your team, uphold compliance standards, and collaborate closely with One TD partners to meet pressing customer needs.
Key Responsibilities:
• Mentor team showcasing exceptional customer service
• Ensure compliance through effective scheduling
• Collaborate with partners for optimal customer solutions
• Support team in resolving customer issues
• Provide coaching on strategic customer engagement
Requirements:
• Undergraduate degree or over 3 years of experience
• In-depth knowledge of banking practices and operations
• Proficient in MS Office and relevant applications
• Excellent organizational and time-management skills
• Demonst...