Full-time Silao Experience in customer Tier 1.

WHO ARE WE? ZKW is the specialist for innovative premium lighting systems and electronics. As a Tier-1 supplier, ZKW is a global partner to the automotive industry. The group develops and produces products based on our motto of “Bright Minds, Bright Lights,” combining bright minds with modern production technologies to produce complex premium lighting and electronic modules for international automotive manufacturers.

MAIN GOAL:

Continuous overview of warranty cases and support of warranty handling and thus maximization of the commercial effects for ZKW.

RESPONSIBILITIES:

• Regular coordination with the QCM's of the sites on current warranty cases and negotiations.
• Regular review of the COPQ status with the QCMs.
• Ongoing evaluation and visualization of warranty processing per customer.
• Proactive reaction to risks identifie...