About This Opportunity
Enhance learning outcomes at Manulife as a Hybrid Learning Specialist in Montreal. Design and deliver training experiences that empower employees and foster operational excellence.
In this role, you will drive the learning strategy within Insurance Operations while managing the creation and maintenance of essential documentation. Your expertise in instructional design will facilitate effective employee training using tools such as Articulate and Canva. You'll also collaborate with various teams to ensure the accuracy and relevance of training materials in a dynamic environment.
Key Responsibilities:
• Develop eLearning and blended learning solutions
• Update process guides and operational documentation
• Facilitate engaging learning sessions for frontline staff
• Diagnose skill gaps and propose learning solutions
• Measure learning impact and suggest enhancements
Requirements:
• 2+ years in instructional design ...