About the Role

FreshBooks is seeking a Marketing Operations Manager who pairs deep technical expertise with a passion for operational excellence and continuous improvement. Reporting to the Director of Strategy & Marketing Operations, you will be a key contributor in an agile environment focused on maximizing our impact and building durable systems that help us scale. We are looking for a proactive technical professional who is energized by refining workflows and identifying efficiencies that help our FreshBooks team move quickly. While you excel at the day‑to‑day execution of sophisticated customer journeys, you are also a curious thinker who explores new tools and automation – including the thoughtful application of AI – to continuously evolve. In this role, you’ll partner with Lifecycle, Growth, and Product Marketing to translate complex strategies into seamless executions. As a team player, you take pride in high‑quality delivery while naturally identifying impa...