Job Role

This document defines the specific, measurable expectations for the Market Manager role at Shamrock. It exists to create clarity on what success looks like, provide a shared framework for regular coaching conversations, and give both leadership and the Market Manager a common standard to work from.

Both sides share responsibility for making this work: leadership commits to providing the coaching, tools, escalation support, and reasonable workload that make these standards achievable. The Market Manager commits to operating with ownership, proactivity, and professionalism.

1. Contractor Communication and Availability

Contractors are the operational foundation of each market. Keeping them engaged, informed, and correctly assigned is one of the most important functions of this role.

Check-In Requirements

• Contractor check-in cadence Goal: every 2 to 3 business days per active contractor
• Availability tracki...