Experience Delivery & Operations Service Director

The core mission of orchestrating experiences beyond traditional marketing is at the heart of our commitment to clients. As the Experience Delivery & Operations Service Director, you will be instrumental in the implementation and activation of transformative experiences and cutting-edge technologies, including Adobe AEP (RT CDP, AJO, CJA), Salesforce Data Cloud, Blueconic, Tealium, and other Experience Orchestration Data platforms. In this leadership role, you will oversee teams responsible for the implementation of these technologies, ensuring client satisfaction, managing roadmaps, driving innovation and use cases, and guaranteeing project delivery—on time, on budget, and of top quality. Your role extends to resourcing, onboarding, managing, and allocating various resources, such as Project Managers, Developers, QA, Designers, etc.

Responsibilities: