JOB TITLE: Member Service Specialist

DEPARTMENT: Branch Channel Delivery

STATUS: Non-Exempt

JOB CODE: 2401

PAY SCALE: $21.50 - $23.00 Hourly

General Description

Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct members to appropriate department for specialized services.

Tasks, Duties, Functions

• Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
• Provides Golden 1 services to member, including...