Act as a vital support link in member services as a Support Coordinator. Enhance operational efficiency by managing documentation audits, training schedules, and compliance reporting across branches.
In this full-time term role, you'll be tasked with verifying membership documents and ensuring adherence to best practices. With your member service experience and analytical skills, you'll facilitate internal audits and assist in training efforts, making a direct impact on service delivery.
Key Responsibilities:
• Audit and verify all membership documents
• Submit accurate branch reports in a timely manner
• Schedule training sessions for branch employees
• Handle compliance audits and documentation errors
• Maintain an organized record-keeping system
Requirements:
• High school diploma required
• 2 years’ experience in financial services
• Strong attention to detail and accuracy
• Knowledge of MS Word and Excel
• Effective communication skills for a...