Important Notes
This position is based on-site in Mexico City, CDMX.
Remote work is not available for this role.
Submitted resumes must be in English to be considered.
About Us
Since ****, Landing has redefined apartment renting with the industry's first flexible living model.
Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.
About the Role
Are you ready to lead a team where we think big, embrace challenges, and deliver exceptional service every day?
We're looking for an authentic leader who thrives in a hands‐on role, solves problems with a long‐term mindset, and finds purpose in helping team members grow and succeed.
As a Member Support Team Lead, you'll play a critical role in the day-to-day operations of our Member Support team.
You'll handle escalations confidently, provide real‐time support to agents, and ensure every member receives an exceptional exp...