**About the Role**At Uber, providing excellent customer support to our Merchant partners are keen to business success.For the Delivery business, we need to maintain a high level of customer service while scaling to meet the needs of a new and rapidly growing business.The Merchant program manager has a heavy focus on providing the best-in-class experience to Uber Partners without losing sight of Uber's sustainability and scalability.You will engage with different points of contact from other areas (Central Ops, Retails Operations, Product, Finance) and different areas within the CommOps Organization: Vendor Management, Workforce Management, Content, Learning and Development among others.This role will be the to-go person for Merchants Core Support and Onboarding Strategy, ensuring the team's efforts and resources are translated into execution.
**What You'll Do**- Driving the Premium Merchant Strategy and projects from beginning to end, as well as guaranteeing its health towards t...