Become a valued Field Technician with Konica Minolta, specializing in Multi-Functional Products in the Greater Toronto Area. You will ensure top-notch customer service while addressing printing challenges.
This role is perfect for motivated individuals who have a foundational understanding of electronics and a desire to help customers thrive with their printing solutions. Collaboration with both customers and the Sales Department is crucial as you resolve issues and promote products effectively.
Key Responsibilities:
• Conduct repairs on Multi-Functional Products (MFPs)
• Provide on-site technical support and maintenance
• Maintain detailed records of service calls and parts
• Lead product referrals to existing customers
• Continuous learning to stay ahead with new technologies
Requirements:
• Up to 2 years tech/repair experience in electronics
• Basic understanding of networking concepts
• Strong verbal and written communication abilities
• Must pos...